Getting help
For account, billing, or product support, contact contact@sidebox.dev. Do not include passwords, authentication codes, API keys, or provider tokens in a support request.
Provider connection issues
Include the provider name, project name, the time of the issue, and the safe error text shown in Sidebox. Reconnect or refresh from the relevant Connections page when prompted. Provider refresh is on demand, so stale data by itself does not indicate an outage.
Account and data requests
Account deletion is available in Account Settings and requires confirmation. Individual private assets can be downloaded from the project or Library. For personal data requests under applicable law, contact us.
Contact support · contact@sidebox.dev